A Virtual Waiting Room Added to Services at the APA Adoption Center

IMG_20180417_004229 (1)Some visitors first stop is to see the dogs and cats looking for homes at the APA Adoption Center. It is fun, rivaling the birthday parties, pet showers, or some of the educational classes and workshops at the center.

My first stop at the center in Brentwood, Missouri near Saint Louis is usually the wellness clinic. One of the busiest areas of the adoption center, it serves over 10,000 pets each year.

IMG_20180214_123057The wellness clinic is where veterinary staff perform health screenings, vaccinate against disease and spay or neuter each pet prior to adoption. The APA wellness clinic is open to the public offering low-cost exams and vaccinations for pets.

I’ve found it to be a great place to meet adorable animals and great pet parents while they wait to see the veterinarian or pick up medication. The clinic reception area is a favorite hunting ground in my search for interesting stories about animal adoptions and the role pets play in their daily lives. Many owners like to share what makes their pet special. No matter how hectic life gets, our pets are there for us.

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I’ve seen fewer people and pets in the APA Wellness Clinic reception and intake area. It isn’t that there are fewer pets and people visiting, they just aren’t sitting and waiting as long anymore.

Technology is helping to take the wait and crowded waiting room out of the APA Wellness Clinic. Anyone can get in a virtual line to see a veterinarian.

It is easy to join the virtual queue from home, the office, or on the run using your phone. You’ll receive text updates and notifications on forecast wait times so you and your pet can wait where you want.photo-1423666639041-f56000c27a9a

The QLess platform in use now at the APA clinic helps people around the world every day to avoid wasting time in line at license offices, hospitals, and businesses.

“We give time back to millions of people who otherwise would have to waste time standing in line,” explains Dr. Alex Bäcker, CEO of Qless.

This technology makes it simple to get in line at the APA Wellness Clinic from home, the office or even on-the-go using your phone. The text notifications allow pet parents to stay updated about estimated wait times and when they are next in line.

“With the QLess App we’re always looking for ways to incorporate technology and improve customer service. By reducing time spent in our waiting room we can better serve people and their pets,” says Kim Brown, APA Director of Operations and Vice President.

unnamedIt is easy to join the line, just send a text message “APA Clinic” to 417-720-2235. APA clinic clients will receive a text confirming your place in the queue.

Or pet owners may join the line via a computer by visiting APA website and the virtual waiting room at https://apamo.org/pet-services/virtual-waiting-room/.

The QLess notification is not an appointment time or reservation, but a way to give APA Wellness Clinic clients freedom and flexibility to wait wherever they want.DrD

The clinic’s hours are 10 a.m. – 4:30 p.m. Monday – Saturday. The APA is centrally located in Saint Louis County at 1705 South Hanley Road with easy access to interstates 64 and 40.

Learn more about the many community programs at the APA Adoption Center or how to bring home a furry friend at https://apamo.org/

 

Want to Pamper Your Pet? Tips to Use to Find the Right Groomer

Pets are not just our best friends, for many people, their animals are family. The proper grooming is important to keeping pets healthy.226839_206959559337335_5114370_n

Pet owners will spend more than $6 billion dollars on pet grooming services and products in the United States in 2018 according to the American Pet Products Association.

Although it’s rare, recent deaths of pets in the care of groomers have many animal lovers concerned. Some animal advocates and lawmakers are considering ways to protect pets.

There are some steps pet owners should take before you make an appointment at a groomer according to animal experts.

I’m fortunate to have a long relationship with an animal advocate with more than 25 years in animal care and twenty plus years of grooming experience.  Betty Pettey-Schlereth has groomed three of my pets at Bow Wows Unlimited in Saint Louis. She recommends pet owners ask questions and make visits before booking an appointment.

“I would suggest making a list of questions when looking for a groomer for your pet. The first question I would recommend would be, may I come and look at your facility? Then follow up with asking how long they’ve been grooming pets and where they got the training.” adds Pettey-Schlereth.

After your phone calls, follow-up and make an appointment with prospective groomers. Pettey-Schlereth says groomers should be willing to show people around and answer questions about the type of equipment they use and what procedures they follow.

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Experience and training are not the only factors to consider.  Spend some time in the grooming shop, observing and talking with other pet owners. This can be as informative as a tour of the facility.

On the tour you can check the facility’s cleanliness and inquire about any safety procedures in place or special requirements your pet may require.

My dogs have been rescues and initially after adoption they had special needs. Pettey-Schlereth works with many animals who have medical issues including anxiety. It is vital animal owners discuss medical concerns or behavioral issues with prospective groomers.

Several times, Pettey-Schlereth has noticed a different behavior with one of my pets and suggested there might be a medical concern to be checked out. It is this attention to wellness, as well as grooming, I appreciate.

Nut tongue“I compare it to being a nurse caring for a baby. They can’t talk, and you have to look at behavior and physical cues while grooming. No one wants to tell pet parents their pets were not behaving normally because you don’t want to upset them. But we get to know pets and we can spot potential health issues that need attention.” explains Pettey-Schlereth .

Asking other pet owners about their favorite groomer is one way to find the right fit for your pet. Another is the National Dog Groomers Association working with pet groomers since 1969 to promote education and professional standards. They offer an online groomer locator at  https://www.nationaldoggroomers.com/locator/index.html

 

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Pop Up at Poppies Offers Fun for People and Pets While Supporting Small Business

 

Pop Up Shop Featuring St. Louis Area Artisans and Products for Pets and People 

2018 is the “Year of the Dog” and an upcoming Saint Louis pop-up event not only celebrates canines and people who love them but also local women artisans making treasures of all kinds for pets and their families.

Poppies Pop-Up is a free, pet-friendly event offering a one-of–a kind shopping experience supporting Saint Louis area women entrepreneurs at Poppies Design Studio near the Saint Louis County Animal Adoption Center on Saturday, April 14th from 10 am until 2 pm. There is free parking at the Poppies Design Studio located at 10405 Baur Boulevard.

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A pop up shop featuring St. Louis area artisans with products people and pets coming up at Poppies Design Studio will feature adoptable pets from Saint Louis County Adoption Center

In addition to wonderful adoptable pets at the pop-up event, there will be a wide variety of vendors. This is a list of some of the artisans scheduled to be there:

Poppies Design Studio – event florist
Flare Grove Creations – wood burned gifts
Renown Rentals / Emily Anna Events – event rentals
Two Tired Mamas – graphic tees
Elderberry STL – elderberry syrup and vitamins
doTerra Essential Oils – essential oil products
Pretty Please by tbk – modern teething accessories
The Good Dog Treat Box – handmade dog treats
The Sew Me State – handmade dog and baby accessories
LuLu Picklefish – home decor
Indigo Home Decor – home decor
Fashion Van Go – women’s fashion
Urban Sewing STL – hand crafted bags
Sugies Sweet Little Bake Shop – sugar cookies
OV Photography – event photography
The Fit Wheel – women’s fitness apparel
2 Girls 4 Wheels – St. Louis style food truck

It is a fun event to find unique things while supporting local artists and small businesses where you can meet adoptable pets!

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Fast and Furriest Is Much More Than a Timed 5K Run & 1M Walk With Your Dog

Most Dogs Are Natural Networkers 

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Your neighborhood is filled with dog lovers. In the United States, nearly half of all households, 44 percent, include at least one dog according to the American Pet Products Association. Not only are dogs great companions, they help connect their owners to their communities and people who enjoy being outdoors with their pets.

Just visit a park to see what I mean. Pets are natural networkers introducing their owners to a variety of possibilities. FF-group-336x223I recall a dog park visit where I met a woman and her pet visiting for the first time. Hank was met with wagging tails. Hank’s owner had just moved from Atlanta. Other pet parents learned Hank came into her life in college and has been a constant companion through moves, break-ups and celebrations including the job promotion to Saint Louis. Hank helps her meet people, network and explore their new neighborhood.

You see, Hank loves to exercise with his owner. I mean serious running. Hank is a Whippet, a superb athlete as well as a gentle companion. Several of us made sure Hank can stretch his legs in an upcoming event to help homeless pets. I want to make sure you know about it too whether you have a pet or not! ffThe 9th Annual Fast and the Furriest 5K Run and 1-Mile Walk will be Sunday, April 23, 2017 at Hollywood Casino in Maryland Heights. The run is the Saint Louis original dog-owner professionally-timed race. Others with or without pets will take part in the walk at a leisurely pace or activities on the grounds. This is an event not only for athletes, but the entire family! There will be food trucks, vendors in addition to the activities. This major fundraiser for homeless pets in the Saint Louis area is sponsored by Purina.

Great FFYou can take a gamble on the 1 mile Pooch Poker Walk, which offers a more leisurely pace with the added fun of creating your best possible poker hand along the way. Both the 5K and 1M come complete with a race t-shirt and the best goody bag in town. There are special awards for fastest runners in each age group and for the fastest overall male and female dogs. But you don’t have to have a dog to get in on the fun.

FF%Collecting pledges for your participation with your pooch is another way to involve your friends and family while increasing your impact to help pets. A generous donor is matching all the pledges at the Fast and Furriest to raise double the amount for homeless pets at the APA Adoption Center. The top fundraiser will lead the race and gets a grand prize

It is easy to get registered and be a part of this fun mission to help pets. This is the link to learn more, register and invite pledges or visit the APA’s website at apamo.org.

Don’t miss this great opportunity to spend some quality time with your pup, get some exercise, help homeless pets and meet great people who love dogs. I’ll be there and I hope you will too!

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