A Virtual Waiting Room Added to Services at the APA Adoption Center

IMG_20180417_004229 (1)Some visitors first stop is to see the dogs and cats looking for homes at the APA Adoption Center. It is fun, rivaling the birthday parties, pet showers, or some of the educational classes and workshops at the center.

My first stop at the center in Brentwood, Missouri near Saint Louis is usually the wellness clinic. One of the busiest areas of the adoption center, it serves over 10,000 pets each year.

IMG_20180214_123057The wellness clinic is where veterinary staff perform health screenings, vaccinate against disease and spay or neuter each pet prior to adoption. The APA wellness clinic is open to the public offering low-cost exams and vaccinations for pets.

I’ve found it to be a great place to meet adorable animals and great pet parents while they wait to see the veterinarian or pick up medication. The clinic reception area is a favorite hunting ground in my search for interesting stories about animal adoptions and the role pets play in their daily lives. Many owners like to share what makes their pet special. No matter how hectic life gets, our pets are there for us.

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I’ve seen fewer people and pets in the APA Wellness Clinic reception and intake area. It isn’t that there are fewer pets and people visiting, they just aren’t sitting and waiting as long anymore.

Technology is helping to take the wait and crowded waiting room out of the APA Wellness Clinic. Anyone can get in a virtual line to see a veterinarian.

It is easy to join the virtual queue from home, the office, or on the run using your phone. You’ll receive text updates and notifications on forecast wait times so you and your pet can wait where you want.photo-1423666639041-f56000c27a9a

The QLess platform in use now at the APA clinic helps people around the world every day to avoid wasting time in line at license offices, hospitals, and businesses.

“We give time back to millions of people who otherwise would have to waste time standing in line,” explains Dr. Alex Bäcker, CEO of Qless.

This technology makes it simple to get in line at the APA Wellness Clinic from home, the office or even on-the-go using your phone. The text notifications allow pet parents to stay updated about estimated wait times and when they are next in line.

“With the QLess App we’re always looking for ways to incorporate technology and improve customer service. By reducing time spent in our waiting room we can better serve people and their pets,” says Kim Brown, APA Director of Operations and Vice President.

unnamedIt is easy to join the line, just send a text message “APA Clinic” to 417-720-2235. APA clinic clients will receive a text confirming your place in the queue.

Or pet owners may join the line via a computer by visiting APA website and the virtual waiting room at https://apamo.org/pet-services/virtual-waiting-room/.

The QLess notification is not an appointment time or reservation, but a way to give APA Wellness Clinic clients freedom and flexibility to wait wherever they want.DrD

The clinic’s hours are 10 a.m. – 4:30 p.m. Monday – Saturday. The APA is centrally located in Saint Louis County at 1705 South Hanley Road with easy access to interstates 64 and 40.

Learn more about the many community programs at the APA Adoption Center or how to bring home a furry friend at https://apamo.org/

 

Join the ‘Big Wheels’ at Tons of Transportation for Free Fun

A lot of big wheels are converging in Saint Louis County Saturday, May 5th for a unique event. It is a fun way to get a close-up view of some of the biggest vehicles working in our community.

Tons of Transportation brings together backhoes, dump trucks, fire engines, police cars and much more for kids of all ages to inspect and explore. This is a free, fun “hands on” opportunity to climb up, touch them and even get into the cab and take a seat!

474520_v2_dumptruckThe Brentwood Recreation Complex at 2505 S Brentwood Boulevard is the new location for Tons of Transportation 2018. The complex is centrally located in Saint Louis County with easy access to two interstates and lots of free parking. Hours for the free event are 10am- 1pm.

For more information head to richmondheights.org

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Follow Hank to the Fun of Fast and Furriest to Help Homeless Pets

It’s said some of our most precious gifts we place in museums or vaults; others we take for walks. It is a very unique walk and run for dogs and people I want to share with you.

I think most dogs and pet people find ways to make friends. Just visit your local dog park to see how pets and owners mix and mingle.

BucaneerstateparkwldogsonbeachI recall a dog park visit where I met a woman and her pooch visiting the facility for the first time. Hank was met with wagging tails. Hank’s mom just moved from Atlanta. Other pet parents learned Hank came into her life in college and has been a constant companion through moves, break-ups and celebrations including the job promotion to Saint Louis. Hank is more than a great companion; he helps his owner meet new people and learn about their neighborhood.

Hank and his owner exercise together. I mean serious running. Hank is a Whippet, a superb athlete as well as a gentle companion. Several of us want to make sure Hank can stretch his legs in an upcoming event to help homeless pets.

The 8th Annual Fast and the Furriest 5K Run and 1-Mile Walk will be Sunday, April 24th at Hollywood Casino in Maryland Heights from 9am to 11am. The run is the Saint Louis original dog-owner professionally-timed race. Others with or without pets will take part in the walk at a leisurely pace or activities on the grounds. This is an event not only for athletes, but the entire family. Fast and Furriest also offers children’s face painting, vendor booths and food trucks.

Another fun element of the event to help homeless pets is Pooch Poker where walkers will be dealt playing cards at stations along the 1-Mile Walk route. Players with a winning hand receive a prize at the end of the walk!

Animal lovers don’t have to walk or run to participate to help pets and be a winner.  There are online options to take part in the Fast and Furriest. Plus for first time contributions are matched! A generous donor is matching participant pledges for Fast and the Furriest. $25 turns into $50; $100 turns into $200. Think of the possibilities for homeless pets!  There is also a social media component, share your online fundraising page with your family, friends, coworkers and neighbors. It is easy to share your passion for the APA on Facebook and other social media outlets. By getting the word out, you could win fundraiser prizes!

All proceeds from this event will benefit the APA’ s mission of bringing people and pets together, advancing humane education, and creating programs beneficial to the human-animal bond.

You can learn more about the event and register at https://apamo.org/event/apas-fast-and-the-furriest/

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Fast and the Furriest 5K Run and 1-Mile Walk