Power Skills in Business


Business Experts Say “Soft Skills” Are “Power Skills”

Technology is impacting all kinds of business and changing the way we work. As more business operations and jobs are changing due to automation, there is a new emphasis on capabilities for business. Creativity and communication abilities are two of the skills differentiating humans from machines. For example, automation can input data for analysis, while collaboration and communication is needed to discover how the data can best be applied to the business.KOHGRXNXL0_meeting_sticky

For these reasons the “soft skills” including negotiation, interviewing and business writing are taking on a new importance. Working with executives from large and middle-market businesses, Kathy Osborn, the president and chief executive officer of the St. Louis Regional Business Council, suggested changing the term “soft skills” to “power skills.”

A majority of business decision makers agree with Osborn’s assessment of soft skills as the real power skills. Researchers discovered 77% of employers surveyed believe that soft skills are more important than hard skills. It is one of the findings in “The Rise of Soft Skills and Why They Matter Now.”

These power skills are on the rise in many industries and for many different reasons. Diverse and positive workplaces demand good communication skills, collaboration and respect.LUBQRTO8JB_handshake

Mobile technology and social media increases an organization’s exposure every day. Employees who deal with the public need power skills of listening, empathy and negotiation to be the best business ambassadors or risk a customer’s frustration becoming a viral assault on your brand.

What power skills matter most? Online learning platform, Udemy looked at what more than 20 million individuals are studying to come up with a top ten list.

Manager Training

Emotional Intelligence

Business Writing

Focus Strategies

Personal Development

Presentation and Public Speaking


Stress Management

Customer Service

Interviewing Skills


Where is the sticker for my computer? How do you handle it?

There is a sticker on the windshield of my car, reminding me every time I get behind the wheel my car is due for an oil change.  The ever present reminder may go ignored, but I always know just how overdue I am to see my neighborhood mechanic for a check-up. 

My computer is a different story.  I have several packages of Web protection, but I admit I am a little hazy on just when the machine gets attention.  It seems I am not alone.  More than 80 percent of users do not follow a regular maintenance schedule for their personal computers, according to a survey from Staples Inc.

Staples is best known for selling office supplies, but its EasyTechs unit is also a technology service provider helping the self-employed, small business, and consumers keep technology working at full potential.

In a recent media release, Staples noted a majority of the work performed by their EasyTechs “involves reactive repairs that could have been prevented, saving costs and computer down-time” and that PC owners should consider regular tune-ups and check-ups of their PCs.”

Is your computer or technology in need of a little TLC?  How do you keep up with the maintenance on your office equipment?  Let me know if you have a system you want to share!  Go to www.sbtv.com and click on community to share your ideas.